|
Postage
& Shipping Costs
Australian
Customers
Postage
anywhere in Australia is $10 per order & $25 per
Saddles.
Some
items will attract a postage surcharge due to distance and weight.
We are in the process of addressing this issue within our shopping
cart at present. You will be contacted re any item ordered
requiring extra postage.
We use
Australia Post .
International
Customers
We are
happy to send orders to you. Postage is charged after the order is
placed . If you would like a quote before
ordering please email us at sales@highlandssaddlery.com.au
.Or you can visit http://www1.auspost.com.au/pac/int_parcel.asp for
shipping costs.
International
Orders
To view
international prices click on the international prices button on
the page. All prices on our site are in Australian
Dollars .You will be charged in Australian dollars and your credit
card provider will convert it for you and
show the conversion .
Delivery
Time for International Customers
Express
will take 3 - 10 working days
Returns
Any
returns must be notified within 48 hrs of receiving. All returns
need a return authorisation number issued by us. This number
must be put in with the item .Include a copy of the invoice, all
tags and packaging .We are happy to exchange sizes of unused items
& clean but all postage costs both directions is paid by
you.
If you
have received a faulty or incorrect item, it will be replaced .
Should we received it back with no faults, it will
be returned and you will be charged postage.
Horse
Rugs
We
suggest you put a clean sheet underneath when trying new rugs. We
will not accept rugs returned with dirt, stains
grass, stable bedding or hair. This is for hygene and so they can
be resold.
Charging
& pricing
Items
will not be charged until they are ready to leave. If we are unable
to supply an item it will be placed on backorder. When it
comes available it will be sent to you. If you don't want your item
put on back order, just notify us and we will happily cancel
it.
Delivery
Times
Most
orders are despatched same day or next day upon receiving payment .
Delivery time will depend on your location from Kilmore. If you are
in Melbourne metro it is usually next day but otherwise
allow 2 - 14days with Australia Post.
Express
post is an optional extra .
All our
prices are in Australian Dollars.
To
convert Australian dollars into your currency click on the link
below.
http://www.xe.com/ucc/ |